Hold regular meetings with mothers to collect candid opinions about the store, floor plan, products, etc.
Our sales promotions and in-store displays were limited due to industry norms and we had gotten into a rut. We proposed a brainstorming session in the hope of receiving different opinions and ideas from those who shop with us on a daily basis.
Team.m has been hosting brainstorming sessions for us for more than half a year now, and we find it very meaningful because our employees do not have opportunities to get direct feedback or receive advice from our customers.
We would like to continue our relationship with team.m not only to dispel the conventional ideas among our staff, but also to propose products which please our customers and to plan new events through these sessions.